The patrons defiantly take a backseat to how this casino is operated. At one point we witnessed a sitting pit boss 'Joe' bobbing head and dozing off. talking loudly amongst themselves, singing random songs as if drunk, one dancing like an idiot, another few spewing 'off color' sexist remarks to fellow dealers and patrons alike, uniform shirts half tucked in and soiled. Day after day we found the employees disturbingly unprofessional.

They are all located in the center of the smoking level of the casino next to the cigar bar with no walls-so you definitely leave stinky. There are only 4 craps tables total, ALL filthy and unkempt. This past week, Sept 2019, we spent 3 days a total of about 15 hours at the craps tables in the casino. Good luck.ĩ5% of the craps table dealers including the pit bosses couldn't be more unprofessional. They need to close down for a while, fire all the staff,and start over,beginning with competent security. It's one thing to loose money it's another not to have a good time doing it. I've tried to continue to give twin river the opportunity to create a good casino experience, however, it's a lost cause. How in the hell does twin river expect someone to enjoy themselves in that type of atmosphere. Unlike a normal, respectable casino, twin river has no rules whatsoever, anything goes. On your way out the door you can always depend on seeing a security man sleeping on the counter at the coat check room, LOL. No security, no Wait Staff, payout machines out of order, no cashiers, no floor person, no service whatsoever. If you want the best twin river experience, go in after midnight, LOL.

People are allowed to run wild, bum money, bum cigarettes, stand behind you, eat at machines, spit on machines, kick,slam,and punch machines, use the floor for an ashtray, use the seats for an ashtray, put their flip flops or bare feet up on the chairs and machines. The biggest problem they STILL have is no security.

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